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Auriga Services’ partnership with IOTICS is leading the way in enabling utility companies to ‘truly share data, securely’

Digital cooperation functionality from IOTICS permits a decentralised information ecosystem for the Auriga Precedence Companies Registration and Important Sharing Community engine.

The present power and monetary disaster, mixed with the extreme climate situations on the finish of 2022 have been described because the ‘good storm’ of dangers for shoppers in significantly susceptible conditions.

The system used to instantly handle and importantly assist how hundreds of UK people are prioritised, protected, and supported inside their houses in case of an electrical energy outage or water scarcity is now being revolutionised.

Auriga Companies, a public profit entity based mostly within the Midlands, developed and has been operating a pilot Important Sharing Community (ESN) system for 18 months, which supplies digital sharing of customer details between two utility corporations to assist establish these most in danger within the case of water provide points or energy outages.

The system has operated extraordinarily effectively all through this era securely sharing over 20,000 per thirty days and has grown to incorporate a regional Hearth and Rescue Service’s susceptible buyer information. Having proved the know-how, it’s now being additional developed to offer scalability and the flexibility to undertake a multi-party information sharing system extra quickly.

David Woakes, Consumer Options Director at Auriga Companies, feedback: ‘Having confirmed the know-how, the necessity to develop and scale rapidly has confirmed important to accommodate the demand for sharing of knowledge to incorporate a number of operators, utility corporations, and extra third sector suppliers.

‘After establishing a Request for Proposal (RFP) train based mostly on analysis accomplished of potential smaller scale information sharing fashions, IOTICS proved to be one of the best all-round accomplice providing digital cooperation and the flexibility to not solely share securely however scale our community at tempo.’

To satisfy these challenges for securely sharing shopper information, Auriga understood the necessity for innovation by way of using IOTICSpace – enabling digital cooperation throughout a brand new economic system of digital companies.

Utilizing a digital ecosystem, constructed across the ideas of self-sovereignty and governance, Auriga can obtain on-line and file-based data for Precedence Companies Registration and securely share up-to-date data with accepted stakeholders, offering an entire assist mechanism for Precedence Service Customers (PSUs) and adjust to trade regulator necessities.

Ali Nicholl, Head of Engagement at IOTICS mentioned, ‘Auriga’s Important Sharing Community is effectively named, it’s important for purchasers that contextualised data is shared throughout a community of utility, governmental and third sector companions to make sure people and society can flourish. IOTICS is proud to assist Auriga in mitigating fears round information sharing, enabling information controllers to take care of management of their information, defending their data, and sharing solely what is required when it’s wanted, and with whom it’s wanted. We’re excited to work with visionary corporations and companions constructing ecosystems that develop over time, rising as belief evolves and worth is realised.’

Every stakeholder has an IOTICSpace, to selectively share data and inputs throughout organisational boundaries. This semantically hyperlinks asset information, context, and inputs throughout the ecosystem whereas guaranteeing that every one events preserve possession and management of their information, analytics and software.

Initially receiving Precedence Service Registrations information by way of the Auriga engine, IOTICS-enabled digital cooperation supplies an simply navigated ecosystem, the place real-time and artificial dynamic information is shared. It additionally has the flexibleness so as to add and alter individuals, sources and shoppers with out the necessity for expensive and labour-intensive growth or information governance points. With the assistance of IOTICS, the entire course of has been simplified, while sustaining a extremely safe information setting.

David provides: ‘With Authorities our bodies together with Ofgem and Ofwat urging utilities to have sturdy information sharing programs in place we want continued focus and innovation to beat challenges round those that want our assist probably the most. The Auriga ESN engine supported with IOTICSpace know-how is a huge leap ahead in serving to to make efficient and well timed information sharing turn out to be a actuality.’

Auriga’s Important Sharing Community Engine was established because the main and enabling accomplice for the sharing of susceptible buyer information between stakeholders and to offer scale to develop the service to permit additional assist for shoppers by sharing information with the native council and emergency companies, comparable to fireplace brigades, to enhance the notice of PSRs and quantity of registrations.

Stakeholders of the Important Sharing Community

  • Auriga Companies
  • Thames Water
  • UKPN
  • London Hearth Brigade

Auriga has secured itself as a frontrunner in enabling Utility corporations to ‘actually share’ and meet the challenges set by a number of Authorities our bodies.

Gemma Beard, Enterprise Growth Supervisor at IOTICS mentioned ‘IOTICS are excited to be partnering with Auriga to scale out their Important Sharing Community and supply safe, selective information sharing for utilities round precedence service customers. Rising calls for for information sharing require speedy and versatile adjustments, through the use of the IOTICS strategy of customers retaining management of their information and sharing solely what is required when it’s wanted – IOTICS helps construct confidence in information sharing as belief evolves and use instances develop’.


About Auriga
With over 90 staff with expertise in grants administration, cash, debt, welfare and water and power help, Sutton Coldfield-based Auriga Companies operates nationally and is a Public Profit Entity. Owned by the Severn Trent Belief Fund, Auriga helps people who find themselves in gasoline poverty and debt, as a part of the Belief Fund’s charitable standing. By serving to folks take management of their family budgets by means of providing high-quality, tailor-made help, assist and recommendation, Auriga is altering lives for the higher.

Since 2004, the Auriga groups have been working in partnership with organisations to positively influence folks’s lives by way of a variety of options, resulting in improved monetary stability and a greater high quality of life.

IOTICS permits digital cooperation between enterprises. IOTICS’ patented functionality leverages semantics, streaming information, and digital twins, to allow evolving belief between organisations and decentralised sharing of asset data and inputs throughout ecosystems in real-time.

Based in 2014, IOTICS has developed and deployed IOTICSpace, the place anybody can cooperate with everybody to resolve the world’s most complicated issues.

For extra data, please go to or contact:
Jane Edwards, IOTICS, +44 20 8012 8186

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