The partnership expands the software program agency’s presence into the African market whereas enabling Treten to ship richer buyer experiences
ZURICH, Switzerland (December 7, 2022) – SANDSIV, the worldwide chief in Buyer Expertise Administration (CXM) and Voice of the Buyer (VoC) enterprise options, as we speak introduced it has entered into a brand new strategic partnership with Treten Networks Limited. The collaboration will develop SANDSIV’s presence within the African market whereas serving to Treten additional improve its popularity as a high community and safety options supplier throughout the African continent.
SANDSIV – Treten Partnership
Primarily based in Lagos, Nigeria, Treten Networks is a customer-focused options supplier that delivers state-of-the-art infrastructure, cybersecurity providers, managed cloud providers, and consulting providers to its huge community of companions globally.
The partnership will pair SANDSIV’s buyer expertise experience as a global supplier of essentially the most modern VOC enterprise answer, sandsiv+, with Treten’s capabilities in IT options, providers, consulting, and software program growth constructed for as we speak’s more and more demanding IT surroundings. By means of this partnership, SANDSIV will assist Treten drive higher enterprise outcomes by means of deep buyer insights whereas each firms will develop and prolong their providers throughout the African market.
Since its founding in 2010, SANDSIV has earned a popularity for being a worldwide chief in buyer experiences. The agency gained the 2021 Frost & Sullivan Award for Leadership in the European VoC Industry, acknowledged for its trendy IT structure that permits worldwide private and non-private cloud and on-premise deployments and seamless integrations with advanced IT ecosystems, in addition to its multi-language analytic capabilities for real-time sentiment evaluation and subject detection.
SANDSIV has additionally been acknowledged by Software Reviews for its client-focused service excellence. Backed by its famend popularity and business awards, SANDSIV is steadily rising its accomplice ecosystem with expert CX consultants, IT service suppliers, resellers, and know-how distributors worldwide.
“We welcome Treten Networks to the sandsiv+ household and are wanting ahead to an thrilling new partnership that expands each of our presences within the African market,” stated Frank Warnsing, founder and head of strategic alliances of SANDSIV.
For extra details about SANDSIV’s accomplice program, please attain out to email@example.com.
To be taught extra about SANDSIV and its award-winning, extremely safe VoC options for medium and enormous firms with advanced enterprise wants who need to develop and enhance buyer satisfaction, go to https://sandsiv.com/.
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About Treten Networks Restricted.
Treten is an ICT Options and Enterprise Safety Companies firm whose objective is to assist shoppers in fixing their actual enterprise challenges by means of provision of sustainable game-changing applied sciences and options.
SANDSIV is a Swiss software program supplier situated in Technopark Zurich, Switzerland’s essential know-how hub. Listed as a number one VOC vendor in Gartner’s latest VOC Market report, SANDSIV has constructed its popularity in delivering its state-of-the-art Voice of the Buyer enterprise options “sandsiv+” to superior CX groups at main organizations all through EMEA, together with main firms within the telco, monetary providers, utilities, retail and transportation sectors.
sandsiv+ captures, analyses, integrates, improves, and measures the client expertise. Launched in 2014, the next-generation CX answer harmonizes knowledge from any direct or oblique channel, and generates inferred knowledge utilizing synthetic intelligence. Its analytical options are constructed on superior AI applied sciences together with Pure Language Processing (NLP) and Deep Machine Studying, offering for the more and more unsupervised manufacturing of sooner and extra correct actionable insights, and permitting organizations to behave responsively and plan correctly. The answer helps advanced integration, customization and configuration.